Candle Care Guide

We want you to get the most out of your candles, so here are some tips to keep them looking and working their very best.

  • On first use, ensure the candle burns long enough to fully melt the top layer of wax. This is really important as it will avoid tunnelling (and wastage) of wax.
  • The container gets very hot when the candle is lit. We recommend placing it on a heat-resistant surface or coaster, and leaving it to cool completely before touching.

The first burn

Burn for at least 2 hours to start – but no more than 4 hours – enough that the wax melts all the way to the edge of the container. This is known as a full melt pool. Candle wax has memory and doing this will ensure you avoid candle tunnelling, where the candle burns down the centre leaving wasted wax on the sides.

Subsequent burns

  • Burn for at least 2 hours at a time, ensuring you achieve a full melt pool each time and this will also give you the maximum scent throw.
  • Burn your candle for no more than 4 hours at a time.

Trim the wick

  • Keep the wick trimmed to between 0.5cm and 1cm to ensure the flame is at the right height for the candle.
  • If your wick is too long, it will result in over-burning of the wax.
  • If your wick is too short, it may not light and/or get drowned in the melted wax.

General tips

  • Keep your candle free of all foreign objects such as wick trimmings and matches – debris in the wax can act as a secondary wick. This will affect how your candle performs and can be a fire hazard.
  • Light your candle in a well-ventilated room, away from draughts or fans, as this can cause sooting (black marks) or a rapid, uneven burn.
  • Always place your candle on a flat, heat-resistant surface and keep away from flammable objects, children and pets.
  • Burn candles in sight and never leave a burning candle unattended.
  • Allow to cool completely before touching and do not move the candle when it is alight.
  • Expecting guests? Light candles one hour prior to their arrival for that maximum scent throw.
  • Be careful when extinguishing the flame (you could use a candle snuffer or the tin lid) to prevent smoking and wax escaping the candle.

Check out our full range of candles